Delivery
Shipments and returns :
The Pokinson.com would really like you to know and appreciate what proportion we tend to take care of your orders. Your order is efficacious to North American nation. Please undergo the disclaimers and keep enlightened to know our services higher. Please write to support@Pokinson.com or decision +91 9711111691 and that we can come back to to you.

Notwithstanding something contained within the Terms and Conditions or this Disclaimer or elsewhere on the web site, any delivery times provided by Pokinson.com area unit estimates.

Note: This disclaimer forms associate degree integral a part of the Terms and Conditions and different policies etc. out there on the web site of Pokinson.com and shall be browse in conjunction.

Note: All deliveries shall be created by Pokinson.com in accordance with the applicable law.

For contemporary Flowers/ specific Deliveries (Same Day Delivery):

Subject to Clause one.2 below, Pokinson.com CANNOT commit any fixed/specific time for delivery as mentioned in Special directions or otherwise. Deliveries are created between nine am to seven pm on the given date.

Subject to the opposite terms of the Shipping Disclaimer, orders received on any day until five p.m. IST are delivered on same day unless the delivery date is mentioned otherwise.

The delivery shall be created at the address that area unit provided on the orders received by Pokinson.in and can NOT be redirected/ redelivered to the other address in any circumstance.

The on top of product are delivered solely within the cities/locations mentioned within the List of Serviceable Cities.

The delivery of the products/items ordered are tried just once at the address as provided within the order received by Pokinson.com within the event the delivery isn’t dead because of any reason any, the client shall still be charged for the order and no redelivery or refund are created by Pokinson.com. The order are deemed dead and delivered within the following events:

Delivery not done because of wrong address.
Recipient not out there.
Premises fast.
Wrong/incorrect phone or mobile or extension variety / not operating / no reply or not connecting / not approachable.
Recipient refused the merchandise.
Delivered the merchandise at the Gate / Reception / Neighborhood.
The flowers, cakes and different spoilable merchandise area unit sourced domestically at the delivery location and can be hand delivered. Pokinson.com won’t entertain any grievance for such things once a pair of (two) days from the time of delivery.

No Deliveries are created on National Holidays. The delivery of an equivalent would be done on ensuing operating Day.

The image displayed in indicative in nature. Actual product might vary in form or style as per the supply.

Pokinson.com reserve the correct to substitute the flowers (Including fixed color) / different merchandise with equal or higher worth just in case of non-availability of the required product.

In case of floods/ significant Rains/ natural calamity/ National Bandh/election dates/ curfews/traffic jams/festival times/regulated traffic movements/ or the other impediments which will limit the delivery of the order. Pokinson.com reserves the correct to schedule the delivery for one more date.

No directions are pleased for any request to vary the date of delivery.

Orders once placed can not be off unless requested one operating day previous of the delivery date.

In case the merchandise isn’t delivered because of any of the on top of reasons, the update are out there within the web site and therefore the same is collected from the delivering outlet same day within the same town , details of that is obtainable with our client support numbers.

Proof of delivery are provided just in case of any dispute in delivery.

For non-perishable commodities, several whole homeowners are to blame for the standard of product.

Delivery of bound branded things might not be possible/ delayed below bound un-controllable circumstances like product isn’t out there within the market or interrupted by the manufacturer. In such cases, similar product, nearest to the outline shall be delivered. agreement would be wanted from the client for an equivalent through e-mail. However, if there’s no response from the client among four (four) hours, it shall be assumed that s/he has in agreement to the delivery of the alternate product.

Request for cancellation of confirmed order is created up to one day before the delivery date. you’ll be able to send cancellation request at support@Pokinson.com.

While inserting associate degree order, please offer North American nation with the subsequent data for delivery at building / Hospital etc.

Hotel
Full address of the building
Room No.
Telephone number of the building.
Name of Tour company, if applicable.
Hospital
Full address of the hospital.
Ward variety or name.
Home address of recipient with signaling.
Courier and specific product can not be delivered along at same time.
If there’s nobody out there at the shipping addresses (to settle for the delivery of your order) at the time of delivery, the order won’t be thought of late. thus in such cases, no refunds, cancellations, liability is created.

If the recipient has not checked in at the building on the delivery date, the order are left at the reception and therefore the order are assumed as dead. If the person has verified of the building by delivery date, the order are assumed as dead & no refund are created in such cases.

For delivery of gift things to Wedding Ceremonies/ wedding Halls, Pokinson.com might not be able to assure the delivery to the bride and/or bride-groom as a result of non-accessability of our delivery team to the recipient. However, Pokinson.com can make sure that the delivery is created to 1 of the accountable member of host. Also, if attainable Pokinson.com shall offer you with the name of the recipient through our order confirmation mail.

A) Delivery to Hospitals Policy

The florists in our Pokinson.com network area unit veteran at creating deliveries to hospitals. once inserting your order, please make certain to incorporate the hospital name and number, the name of the recipient and area variety or ward of the recipient. Pokinson.com can send your gift bouquet in accordance with facility procedures, as most hospitals don’t enable florists to in person deliver to individual rooms. Please note that a lot of intensive care unit patients don’t seem to be allowable to receive flowers. Please seek advice from the hospital before inserting your order. B) Delivery to Hotels Policy The florists in our Pokinson.in network area unit veteran at creating deliveries to buildings but please remember to form the subsequent data out there building Name Full address of the hotel. Room No. number of the building. Name of Tour company, if applicable.

If the recipient has not checked in at the building on the delivery date, the order are left at the reception & the order are assumed as dead. If the person has verified of the building by delivery date, the order are assumed as dead & no refund are created in such cases.

B) Delivery to Wedding Halls/ Marriages Policy

For delivery of gift things to Wedding Ceremonies/ wedding Halls, we tend to might not be able to assure the delivery to the bride and/or bride-groom. However, we tend to shall make sure that the delivery is created to 1 of the accountable member of host. Also, if attainable we tend to shall offer you with the name of the recipient through our order confirmation mail

C) Delivery to Hostels/PG/Cantonment/Enclosed Premises

The florists in our Pokinson.com network area unit veteran at creating deliveries to hotels but please remember to form the subsequent data out there Hostel Name Full address of the hostel. Room No. number of the hostel. Name of Recipient and Sender The recipient has to either return to the gate of the premises to gather the delivery or send somebody on his behalf once coordinating with the seller. The order is bimanual over to security/any different accountable person or the order are left at the reception & the order are assumed as dead

D) Recipient Not Home Policy If you’ve got specific directions for the delivery of your gift bouquet, please note them within the mail directions field throughout checkout. altogether different cases, if the recipient isn’t reception once the neighborhood florist tries a delivery, they’re going to either: decision the recipient to schedule associate degree applicable delivery time Leave a note on the recipients door asking them to contact the florist to schedule a delivery time Leave the arrangement during a lined, secure space of the house (porch, garage, or different entrance) Leave the gift bouquet with a neighbor and place a message on the recipients door with this data Substitution Policy often, substitutions of flowers or containers area unit necessary because of temporary, regional availableness problems. If this can be the case with the gift youve hand-picked, our veteran florists can make sure that the design, theme and combination of your arrangement is preserved and can solely substitute things of equal or higher worth. we tend to but reserve the correct to substitute the flowers (Including fixed color) / different merchandise with equal or higher worth just in case of non availableness of the required product. Payment choices Pokinson.in uses the industrys leading security technology to confirm that your order are safe and secure.

For your convenience, Pokinson.com accepts Visa, MasterCard, Diners Club, yankee specific, SBI open-end credit and PayPal. we tend to encourage you to put your order on-line for the quickest attainable service, however if you favor, please be at liberty to decision in your order. you’ll be able to reach North American nation at +91 nine711111691 nineam – ten pm (Mon – Sat) 9 am – 9 pm (Sun)

For hour Deliveries

Subject to the opposite terms of the Shipping Disclaimer, delivery are created between eleven.30 pm to twelve.15 am on mentioned / asked delivery date.

The merchandise ordered are delivered solely within the specific Cities.

No directions are pleased for any request to vary the date of delivery.

The delivery of the products/items ordered are tried just once at the address as provided within the order received by Pokinson.com. within the event the delivery isn’t dead because of any reason any not owing to Pokinson.com, the client shall still be charged for the order and no redelivery or refund are created by Pokinson.com. The order are deemed dead and delivered within the following events:

Delivery not done because of wrong address.
Recipient not out there.
Premises fast.
Wrong/incorrect phone or mobile or extension variety / not operating / no reply or not connecting / not approachable.
Recipient refused the merchandise.
Delivered the merchandise at the Gate/Reception/Neighborhood.
The flowers, cakes and different spoilable merchandise area unit sourced domestically at the delivery location and can be hand delivered. Pokinson.com won’t entertain any grievance for such things once a pair of (two) days from the time of delivery.

No Deliveries are created on National Holidays. The delivery of an equivalent would be done on ensuing operating Day.

The image displayed in indicative in nature. Actual product might vary in form or style as per the supply.

Orders received until vi pm on the date of delivery would be solely accepted and delivered.

The delivery shall be created at the address that area unit provided on the orders received by Pokinson.com and can NOT be redirected/ redelivered to the other address in any circumstance.

In case of floods/ significant Rains/ National Bandh election dates/curfews/ traffic jams/ pageant times/regulated traffic movements or the other impediments which will limit the delivery of the order etc. Pokinson.com reserves the correct to schedule the delivery for one more date.

In case the merchandise isn’t delivered because of any of the on top of reasons, the update are out there within the web site and therefore the same is collected from the delivering outlet next day within the same town , details of that is obtainable with our client support numbers.

Subject to different disclaimers, Pokinson.com won’t entertain any grievance of any order on the far side a pair of (two) days from the date of delivery of the order.

Proof of delivery are provided just in case of any dispute in delivery.

For Fix Time Delivery – Terms & Conditions:

Pokinson.com cannot commit sharp/exact time for delivery. Subject to the opposite terms of the Shipping Disclaimer the order are delivered +30 or -30 minutes as per hand-picked time.
Pokinson.com needs a minimum of three hours of time interval.

The on top of product are delivered solely within the cities mentioned within the List of Serviceable Cities.

No deliveries would be done on National Holidays. The delivery of an equivalent would be done on ensuing operating Day.

The delivery of the products/items ordered are tried just once at the address as provided within the order received by Pokinson.com. within the event the delivery isn’t dead because of any reason any not owing to Pokinson.com, the client shall still be charged for the order and no redelivery or refund are created by Pokinson.com. The order are deemed dead and delivered within the following events:

Delivery not done because of wrong address.
Recipient not out there.
Premises fast.
Wrong/incorrect phone or mobile or extension variety / not operating / no reply or not connecting / not approachable.
Recipient refused the merchandise.
Delivered the merchandise at the Gate/Reception/Neighborhood.
Please note that flowers, cakes and different spoilable merchandise area unit sourced domestically at the delivery location. Pokinson.com won’t entertain any grievance for such things once a pair of (two) days from the time of delivery.

The image displayed is indicative in nature. Actual product might vary in form or style as per the supply.

Correct and elaborate Address (landmark) and call variety is should of the recipient for putting the order.

In case of floods/ significant Rains/ National Bandh/ election dates/ curfews/ traffic jams/ pageant times/regulated traffic movements or the other impediments which will limit the delivery of the order etc. Pokinson.com reserves the correct to schedule the delivery for one more date and time.

Terms & Conditions for International Deliveries:

We area unit happy to assist you send flowers internationally at such location provided in Annexure A below. Please decision North American nation at +91 9711111691 for help. read our International Flower Delivery data page for additional details. Please offer clear addresses, city, state, postcode and different details. within the event the gift must be redelivered because of customers mistake, customary redelivery prices are levied. Providing the signaling of recipient might facilitate North American nation sit down with the client if delivery must be organized. because of geographical zone variations, please enable twenty four – forty eight hours for North American nation to urge back to you with order standing.

Deliveries of the orders won’t be created by Pokinson.in directly however through third parties.
Orders ought to be placed forty eight (forty eight) hours before the delivery date.
Timely deliveries don’t seem to be committed. Subject to the opposite terms of the Shipping Disclaimer, the deliveries would be tired between ten a.m. to 6 p.m.
No deliveries shall be created on Saturdays and Sundays.
For Countries in UAE and different Moslem countries, no deliveries shall be created on Friday.
Delivery standing are out there once forty eight (forty eight) hours of delivery.
ZIP Code and signaling of the recipient may be a should.
Order once placed can not be off.
Pokinson.com can try delivery just once and just in case the house/delivery location is fast or recipient refuses to require the delivery, the delivery shall be deemed to own been created.

Any amendment in address / message shall be attended to if placed before a pair of (two) hours before delivery.

In case the recipient is out of stock at the given address, Pokinson.com can leave the merchandise at the doorsill / with a neighbour / leave a door tag /leave a voice message and therefore the delivery are deemed to own been created by Pokinson.com.

If because of non-availability of the ordered product, the delivering outlet might out of the blue, substitute flowers, instrumentality or accessories of the same worth, whole and repute.

Delivery delayed because of climate, incorrect delivery address or act of terror shall not become a cause for a refund or replacement below any circumstances.

For delivery at Remote Locations – Terms and Conditions:

Subject to the opposite terms of the Shipping Disclaimer, all the orders received by vi p.m. would be delivered on next day between ten a.m. to 7 p.m.

For specific orders solely deliveries are created on Sundays conjointly. However, no delivery to be created by third party traveler agencies are created on Sunday.

The merchandise are delivered solely within the cities mentioned within the List of Serviceable Cities.

No deliveries would be done on National Holidays. The delivery of an equivalent would be done on ensuing operating Day. just in case of floods/ significant Rains/ National Bandh/election dates/ curfews/ traffic jams/ pageant times/regulated traffic movements or the other impediments which will limit the delivery of the order etc. Pokinson.com reserves the correct to schedule the delivery for one more date.

The delivery of the products/items ordered are tried just once at the address as provided within the order received by Pokinson.com. within the event the delivery isn’t dead because of any reason any not owing to Pokinson.com, the client shall still be charged for the order and no redelivery or refund are created by Pokinson.com. The order are deemed dead and delivered within the following events:

Delivery not done because of wrong address.
Recipient not out there.
Premises fast.
Wrong/incorrect phone or mobile or extension variety / not operating / no reply or not connecting / not approachable.
Recipient refused the merchandise.
Delivered the merchandise at the Gate/Reception/Neighborhood.
Please note that flowers, cakes and different spoilable merchandise area unit sourced domestically at the delivery location. Pokinson.com won’t entertain any grievance for such things once a pair of (days) from the time of delivery.

The image displayed is indicative in nature. Actual product might vary in form or style as per the supply.

No time commitment for the deliveries would be pleased.

Correct and elaborate Address (landmark) and call variety is should of the recipient for putting the order.

For traveler merchandise

Notwithstanding something contained herein the Shipping Disclaimer or within the Terms and Conditions, within the event the order/product is created to deliver through any traveler agency or any third party, Pokinson.in doesn’t build any illustration or warrantee in relevancy the delivery of such order. Pokinson.com makes no warranties with relevancy any third-party offerings.

Orders are delivered among 3-4 operating days once the date of dispatch.

The on top of merchandise are delivered through Blue Dart or 1st Flight traveler or the other traveler company and therefore the delivery created by them area unit subject to the terms and conditions of such traveler corporations.

The on top of product are delivered everywhere India.

No Deliveries on National Holidays and Sundays.

Courier and specific product can not be delivered along at same time.

www.Pokinson.com cannot commit precise date of delivery for traveler merchandise. traveler product can reach ahead dlate among 3-5 days as per date of delivery.

Pokinson.com won’t entertain any grievance from Gifts category/Courier merchandise like Plants, Hampers, Cushions etc. once a pair of (two) days from the date of delivery.

Provided that:

Domestic Orders: All traveler orders area unit rigorously packed and sent from Pokinson.com warehouse. before long once the order has been sent, you’ll receive a pursuit variety that may assist you trace your gift. customary delivery and whole disclaimers apply.

International Orders: All parcels area unit shipped from the warehouse of our partners. Once the parcels area unit shipped, you’ll receive a pursuit code to assist trace the order.

In the event the address, contact no., client details, Pin code provided is wrong or incomplete, we are going to not be able to deliver Orders. traveler partners typically have some delays because of holidays and strikes. Order once sent from our finish would be a responsibility of traveler Company and delivery would take 5-7 operating days from the date of dispatch.

Valentine’s Shipping Disclaimer

We have place along an exquisite assortment for you here on web.Pokinson.com/ valentine (“Valentine Website”). the costs on the Valentine web site might amendment while not previous notice because of Valentine’s rush. Pre-book your orders to fancy enticing rates. Please offer your E-mail id to assist North American nation get in grips with the recipient once the phone isn’t accessible. If you’ve got additional queries, please be at liberty to urge in grips with North American nation here (click here). If you would like we tend to don’t contact the recipient, please decision our client care support and send word them concerning an equivalent. Please remember that we tend to might expertise slight delay in delivery confirmation throughout the height season time.

Valentine’s Special Express/ Same Day Delivery Services

For specific delivery merchandise we tend to area unit unable to attempt to an explicit time of delivery. this selection is barely out there for fastened – Time Delivery Delivery merchandise. so as to assist service your orders within the very best method, we tend to request you to produce the proper address and call details of the recipients. All on top of disclaimers with relevancy hour and international delivery can mutatis mutandis apply herein.

Valentine’s Special hour Delivery Services

For hour delivery orders, please note that the order could also be delivered between 11:00 pm to 1:00 am because of a high volume of orders. so as to assist service your orders within the very best method, we tend to request you to produce the proper address and call details of the recipients.

Valentine’s Special traveler Services

All gifts area unit delivered by our traveler partners – we tend to area unit thus unable to ensure an explicit date/time of delivery throughout the height season. so as to assist service your orders within the very best method, we tend to request you to produce the proper address and call details of the recipients

Valentine’s Special International Services

Please remember of our Substitution Policy [Insert hyperlink] for hand delivery merchandise. For next day traveler merchandise, we tend to area unit unable to ensure an explicit time/date of delivery throughout the height season. we tend to use our greatest discretion to deliver the gifts within the event the recipient isn’t out there at the venue. Please enable 3-5 operating days for delivery confirmation and dispute resolution throughout the Valentine’s season. Please enable 1-2 operating days for updates because of geographical zone variations. so as to assist service your orders within the very best method, we tend to request you to produce the proper address and call details of the recipients.

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